Privacy Policy

Last updated: April 2, 2026

ScentSuds ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and share your personal information when you visit our website or make a purchase.

Information We Collect

We collect information you provide directly to us, including your name, email address, phone number, shipping address, and payment information when you place an order or sign up for marketing communications.

How We Use Your Information

We use your information to process orders, send order confirmations, provide customer support, and send you marketing communications (if you have opted in).

SMS Marketing & Text Message Communications

ScentSuds may send you promotional text messages if you have opted in to receive SMS marketing communications.

How We Collect Your Phone Number

We collect your mobile phone number when you voluntarily provide it at checkout, via a sign-up form, or through a pop-up opt-in on our website. By providing your number and opting in, you consent to receive recurring automated marketing text messages from ScentSuds.

How We Use & Store Your Data

Your phone number is used solely to send you marketing messages, order updates, and promotional offers. Your data is stored securely and shared only with our SMS service provider (Klaviyo) to facilitate message delivery.

Who We Share Data With

We share your phone number with Klaviyo, our SMS marketing platform, to send and manage text message campaigns. Klaviyo's privacy practices are governed by their own privacy policy.

Message Frequency & Costs

Message frequency varies. Message and data rates may apply. You are responsible for any charges from your mobile carrier.

How to Opt Out

You may opt out at any time by replying STOP to any text message. After opting out, you will receive one confirmation message and no further marketing texts. For help, reply HELP or contact us at info@scentsuds.com.

Your Rights

You have the right to access, correct, or request deletion of your personal data, including your phone number. To exercise these rights, contact us at info@scentsuds.com.

Compliance

Our SMS marketing practices comply with the Telephone Consumer Protection Act (TCPA), the California Privacy Rights Act (CPRA), and other applicable telecommunications and privacy laws.

Cookies

We use cookies and similar tracking technologies to improve your browsing experience and analyze site traffic. You can control cookie settings through your browser.

Data Sharing

We do not sell your personal information. We may share your data with trusted third-party service providers (such as payment processors, shipping carriers, and marketing platforms) solely to operate our business.

Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

Contact Us

If you have questions about this Privacy Policy, please contact us at info@scentsuds.com.